As a client of MI Wealth Consultancy, our promise to you is simple: we will always have your personal needs and interests at heart and we will keep in touch to ensure you stay on track with your Financial Plan as often as you need us to.

Here are just some of the things that you can expect when you choose to work with us:

• We take the time to understand your financial situation by being present, listening closely and finding out what matters most to you and your family. We call this proper financial planning.
• As a minimum, we will meet you once each year to review your personal financial situation and update your Financial Plan. We can meet more often if you prefer.
• All meetings can be held in person or virtually, depending on your situation and preferences.
• You will have one single point of contact throughout our relationship. We always aim to respond to you within 24 hours.
• We take the stress and hassle out of your financial affairs by tracking down details on your existing policies and providing an honest appraisal for your review.
• We will liaise with professional connections to ensure best outcome for your situation from legal and tax perspectives.
• We will always be open, honest and sensitive in all of our dealings with you.
• We encourage and listen to your feedback and will use it to improve your client experience.
• We will agree an ongoing servicing framework tailored to you. Our goal is always to exceed expectations.
• We are entirely transparent about our fee structure, our aim is to offer excellent service and value to our clients at all times.
• Through St. James's Place we have access to a team of specialists who help to interpret changes in government policy, tax legislation, economic factors, and investment markets. This keeps us ideally placed to provide you with regular information and advice on how to make the most of the current financial landscape.

The value of an investment with St. James's Place will be directly linked to the performance of the funds you select and the value can therefore go down as well as up. You may get back less than you invested.